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D

Deisy

Call Center Agent with Bilingual Skills in Customer Service

Contato

Bogotá, Bogota D.C., Colombia
Disponível na CazVid
Contato pela CazVid

Competências

Customer ServiceIntermedio

Applied customer service skills in a bilingual call center environment.

Cross-SellingIntermedio

Engaged customers in cross-selling activities to promote products/services.

Bilingual CommunicationIntermedio

Provided support in both English and Spanish to diverse clientele.

Call Center OperationsIntermedio

Managed customer inquiries and facilitated sales processes in a semi-bilingual setting.

Formação acadêmica

Bachiller Técnico Académico
Colegio Arborizadora Alta
Completed NOV 2019
Procesamiento técnico en alimentos
Colegio Arborizadora Alta
Completed NOV 2019
Auxiliar e servicio abordo y aeroportuario
Corporación educativa indoamericana
Completed FEB 2022

Resumo

Experienced call center professional with bilingual skills and a focus on customer support and cross-selling.

Principais conquistas

  • Provided bilingual customer service at Sutherland Global Services.
  • Handled cross-selling opportunities to enhance client engagement.
  • Supported customer interactions in a fast-paced call center environment.

Experiência

Agente call center semi-bilingüe

sutherland global services

atención al cliente, venta cruzada

Habilidades

Customer ServiceCross-SellingBilingual CommunicationCall Center Operations
Publicado na CazVid - 17 de mai. de 2026
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Contato Deisy