Experienced bilingual professional with over a decade of providing exceptional customer service, sales support, and supervisory leadership across hospitality, logistics, banking, retail, and telecom sectors. Skilled in client relations, team supervision, and technical support.
Provided comprehensive customer support across multiple industries including hospitality, logistics, banking, retail, and telecom.
Engaged in direct sales interactions and client relationship management in various roles, enhancing customer engagement.
Assisted clients with technical issues, demonstrating problem-solving skills in tech support roles.
Supervised customer service teams and operational staff, managing responsibilities during peak seasons and in leadership roles.
Vidanta Group, Puerto Vallarta, Jalisco
CS & Sales
Marriott International, Mexico City
Sales, CS, Tech Support
Fedex, Mexico City
Special CS & Tech Support & Supervisor
Pulido Transport, Mexico City
Dealer, Negotiations, CS, Prospects Seeker, Supervisor
Technological High School Diploma
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