Demonstrated experience with Microsoft Office.
Demonstrated experience with Audio videos editor.
Demonstrated experience with CRM tools.
Convergys
Taking care of different customer needs, from assisting buying software and hardware to technical support and remote assistance includes a variety of different types of knowledge of products services and technologies
Interactive contact center
Interpretation as a communication bridge between the patient and medical providers over the phone, Spanish – English, using specialized medical vocabulary making sure everything gets translated correctly during the patient visit.
Medical Village
Taking care of patient different needs from scheduling appointments, requesting prescriptions, check providers or insurances information to triage of possible emergency situation or annual wellness visits, analyzing what the best outcome would be for each situation, from calling to the doctor office, or just send a message to create and appointment or sending patients to the ER.
High school electricity diploma
English studies diploma
Computer maintenance course
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