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D

Diego

MICROSOFT/ Customer service, sales, technical support

Contato

San Salvador,San Salvador Department,El Salvador
Disponível na CazVid
Contato pela CazVid

Competências

Microsoft OfficeIntermediate

Demonstrated experience with Microsoft Office.

Audio videos editorIntermediate

Demonstrated experience with Audio videos editor.

CRM toolsIntermediate

Demonstrated experience with CRM tools.

Formação acadêmica

High school electricity diploma
ITDEM
English studies diploma
NEC-ITCA
Computer maintenance course

Idiomas

enNative

Experiência

MICROSOFT/ Customer service, sales, technical support

Convergys
2014 - 2018

Taking care of different customer needs, from assisting buying software and hardware to technical support and remote assistance includes a variety of different types of knowledge of products services and technologies

Medical interpreter

Interactive contact center
2019 - 2022

Interpretation as a communication bridge between the patient and medical providers over the phone, Spanish – English, using specialized medical vocabulary making sure everything gets translated correctly during the patient visit.

virtual front desk

Medical Village
2023 - 2024

Taking care of patient different needs from scheduling appointments, requesting prescriptions, check providers or insurances information to triage of possible emergency situation or annual wellness visits, analyzing what the best outcome would be for each situation, from calling to the doctor office, or just send a message to create and appointment or sending patients to the ER.

Habilidades

Microsoft OfficeAudio videos editorCRM tools
Publicado na CazVid - 17 de mai. de 2026
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Contato Diego