Dublian - Graphic Designer with 5 years of creative expertise in branding and marketing

Barranquilla, Atlántico, Colombiaen

Developed comprehensive visual branding for multiple clients, enhancing brand recognition

Led design projects from concept to completion, coordinating with clients and teams

Publicado en CazVid

Resumen

Experienced designer specializing in branding, marketing visuals, and digital graphics with a proven track record of managing complex projects.

Logros Clave

Expanded skill set to include motion graphics and digital advertising, improving project versatility

Habilidades

Adobe PhotoshopAvanzado

Utilized for photo editing, compositing, and creating marketing visuals.

IllustratorAvanzado

Used for vector graphics, logo design, and illustrating branding materials.

Branding & IdentityIntermedio

Developed visual identities and branding guidelines for diverse clients.

Project ManagementIntermedio

Managed multiple design projects, ensuring timely delivery and client satisfaction.

Digital AdvertisingIntermedio

Experiencia

Customer Service Representative

BPOLABS

MAY 2022 - MARCH 2025

Assisted customer with bill-related inquiries by taking payments, checking on bill status, Successfully renewed clients contract by giving them the best options, Provided top-tier customer support and resolution, Sell and renew customer plans, offering company services at the retention group, Managed customer orders and details efficiently, Assisted in resolving various order-related issues, providing a good customer service experience, Email and chat Team operation, Offering products to the customer and trying to retain them when they wanted to cancel orders and subscriptions, Escalation team (TIER 2), Managing potential fraud orders (TIER 2)