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D

Dublian

Customer Service Representative

Contato

Barranquilla, Atlántico, Colombia
Disponível na CazVid
Contato pela CazVid

Competências

Adobe PhotoshopAvanzado

Utilized for photo editing, compositing, and creating marketing visuals.

IllustratorAvanzado

Used for vector graphics, logo design, and illustrating branding materials.

Branding & IdentityIntermedio

Developed visual identities and branding guidelines for diverse clients.

Project ManagementIntermedio

Managed multiple design projects, ensuring timely delivery and client satisfaction.

Digital AdvertisingIntermedio

Created digital ad campaigns, incorporating motion and video graphics.

Formação acadêmica

Spanish Teacher
UNIVERSIDAD DE CÓRDOBA
Completed 2021

Resumo

Experienced designer specializing in branding, marketing visuals, and digital graphics with a proven track record of managing complex projects.

Principais conquistas

  • Developed comprehensive visual branding for multiple clients, enhancing brand recognition
  • Led design projects from concept to completion, coordinating with clients and teams
  • Expanded skill set to include motion graphics and digital advertising, improving project versatility

Experiência

Customer Service Representative

BPOLABS
MAY 2022 - MARCH 2025

Assisted customer with bill-related inquiries by taking payments, checking on bill status, Successfully renewed clients contract by giving them the best options, Provided top-tier customer support and resolution, Sell and renew customer plans, offering company services at the retention group, Managed customer orders and details efficiently, Assisted in resolving various order-related issues, providing a good customer service experience, Email and chat Team operation, Offering products to the customer and trying to retain them when they wanted to cancel orders and subscriptions, Escalation team (TIER 2), Managing potential fraud orders (TIER 2)

Customer Service Representative

ATLANTIC QUANTUM INNOVATION
DEC 2021 - MAY 2022

Habilidades

Adobe PhotoshopIllustratorBranding & IdentityProject ManagementDigital Advertising
Publicado na CazVid - 17 de mai. de 2026
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Contato Dublian