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Edouard
Contacto
Santo Domingo, Nacional, Dominican Republic
Disponible en CazVid
Competencias
Customer Service & SupportIntermediate
Demonstrated experience with Customer Service & Support.
Conflict resolutionIntermediate
Demonstrated experience with Conflict resolution.
Call HandlingIntermediate
Demonstrated experience with Call Handling.
Technical Trouble shootingIntermediate
Demonstrated experience with Technical Trouble shooting.
Educación
EFL
Speed American English Institute
Completed 2019
EFL
AES (America English School)
Experiencia
Customer Support Agent
Access Haiti
Oct 2019 - Jan 2022
Assisting Customers with billing inquiries, technical issues and service upgrades, Documented customer interactions and followed up on open cases.
Call Center Agent
Provitel/ Comcast Xfinity
March 2022 - Aug 2024
Managed services requests, complaints, and account updates, Responded to incoming calls and emails regarding internet, Phone services and Cable, Maintained high satisfaction ratings through effective problem-solving
Habilidades
Customer Service & SupportConflict resolutionCall HandlingTechnical Trouble shooting
Publicado en CazVid - 3 jul 2025