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Eduardo
Customer Service & Tech Support Agent with 7 years experience
Video resume
Bilingual agent
I have 7 years customer service experience taking inbound cold calls, 2 year back office expirience as well. I'm multitasking and work under presume experience.
Contacto
Pachuca, Hidalgo, Mexico
Abierto a remoto
Disponible en CazVid
Competencias
Customer ServiceExpert
Managed inbound customer interactions, ensuring satisfaction and issue resolution.
Technical SupportIntermediate
Provided technical assistance for equipment installation and troubleshooting.
MultitaskingAdvanced
Efficiently handled multiple tasks simultaneously under pressure in a call center environment.
Call Center OperationsAdvanced
Experience in managing call flows, customer inquiries, and back-office tasks.
Resumen
Experienced in delivering customer support and technical assistance, proficient in multitasking and handling high-pressure situations.
Logros Clave
- Provided technical support for SAK installation equipment over 2 years.
- Handled inbound customer inquiries and call center services, demonstrating multitasking ability.
- Gained comprehensive customer service experience through 7 years of inbound calls and back-office support.
Habilidades
Customer ServiceTechnical SupportMultitaskingCall Center Operations
Publicado en CazVid - 3 jul 2025