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Edwin
Customer Care Agent
Contacto
Competencias
Demonstrated experience with Problem Solving.
Demonstrated experience with Phone Answering.
Demonstrated experience with Internet Researching.
Demonstrated experience with Typing.
Demonstrated experience with Email Communication.
Educación
Idiomas
Experiencia
Customer Care Agent
I currently work from home with minimal supervision, I assist customers to make a purchase, install and troubleshoot the product.
Agent
I called people to confirm an appointment for a technician., I would upsell a product like home security or solar panels.
Pursuit Agent
I would call clinical and hospital staffing to request a patient's medical records for lawyers or family members.
Customer Service Representative
I assisted people with removing late fees from their account, if they qualified., I was also in collections and online purchase department.