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Efrain
Call Center Specialist with 10+ years in customer service and tech support
Video resume
Contacto
Competencias
Provided support and assistance to clients, resolving issues effectively in a call center environment.
Troubleshot technical issues and guided customers through problem resolution processes.
Managed and coordinated marketing campaigns, ensuring smooth operations and customer engagement.
Handled booking of parties and events, managing logistics and customer communications.
Managed collections processes, ensuring timely recovery of dues while maintaining customer relations.
Resumen
Call center professional with over 10 years’ experience in customer service, tech support, collections, and event management, with a history of campaign management and operational roles.
Logros Clave
- Gained over 10 years of diverse experience in call center roles including customer service, technical support, and collections
- Managed campaigns and served as an operations manager at Skyzone in Vegas
- Handled booking of parties and events, demonstrating customer engagement and operational skills