Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Efrain
Open
Currículo em vídeo
Open
Over 10 years of Call Center experience customer service Tech support and collections
Contato
Tijuana, Baja California, México
Aberto a trabalho remoto
Disponível na CazVid
Competências
Customer ServiceExpert
Provided support and assistance to clients, resolving issues effectively in a call center environment.
Technical SupportAdvanced
Troubleshot technical issues and guided customers through problem resolution processes.
Campaign ManagementIntermediate
Managed and coordinated marketing campaigns, ensuring smooth operations and customer engagement.
Event Booking & OperationsIntermediate
Handled booking of parties and events, managing logistics and customer communications.
Collection ProcessesAdvanced
Managed collections processes, ensuring timely recovery of dues while maintaining customer relations.
Resumo
Call center professional with over 10 years’ experience in customer service, tech support, collections, and event management, with a history of campaign management and operational roles.
Principais conquistas
- Gained over 10 years of diverse experience in call center roles including customer service, technical support, and collections
- Managed campaigns and served as an operations manager at Skyzone in Vegas
- Handled booking of parties and events, demonstrating customer engagement and operational skills
Habilidades
Customer ServiceTechnical SupportCampaign ManagementEvent Booking & OperationsCollection Processes
Publicado na CazVid - 3 de jul. de 2025