Elba - Customer Service Specialist with diverse experience in travel, sales, and client retention

Proficient in GDS platforms such as Farelogix and Voyager for booking and managing travel arrangements.

Experienced in providing customer support and resolving client issues in multiple roles across the service industry.

Utilized Word 2010 and Excel 2010 for documentation, reports, and communication tasks.

Engaged in sales and customer retention activities, managing client relations and follow-ups.