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Elizabeth

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Contacto

Mexico City,Mexico City,Mexico

Disponible en CazVid

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Competencias

Bilingual (Spanish and English)Intermediate

Demonstrated experience with Bilingual (Spanish and English).

Active listeningIntermediate

Demonstrated experience with Active listening.

Problem solvingIntermediate

Demonstrated experience with Problem solving.

CommunicationIntermediate

Demonstrated experience with Communication.

Multi-taskingIntermediate

Demonstrated experience with Multi-tasking.

Educacion

High School Diploma

Instituto de Educación Media Superior ̈Plantel Otilio Montaño ̈ Tlalpan II

Completed June 2016

Teacher's Diploma

Anglo educativo Centro de Idiomas

Completed November 2017

Bachelor's Degree in Psychology

Universidad Tecnologico de Mexico

Completed Abril 2025

Idiomas

enNative

Experiencia

Quality Analyst for Customer Service

Qualfon

July 2019 - May 2025

Assist customers who needed roadside assistance including services like towing, jumpstart, fuel delivery, or lockout., Listen to two calls a week for each agent and grade their calls., Provide coaching if needed., Conduct calibration meetings with the client to discuss areas of opportunity.

English Teacher for Primary and Secondary School

December 2017 - June 2018

Teach English subject classes to children in second and fourth grade of primary school., Prepare secondary school students for an English test required for high school enrollment.

Habilidades

Bilingual (Spanish and English)Active listeningProblem solvingCommunicationMulti-tasking

Publicado en CazVid - 17 may 2026

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