This is my profileContact via CazVidElizabeth
Welcome to CazVid!
Contact
Mexico City,Mexico City,Mexico
Available on CazVid
Competencies
Bilingual (Spanish and English)Intermediate
Demonstrated experience with Bilingual (Spanish and English).
Active listeningIntermediate
Demonstrated experience with Active listening.
Problem solvingIntermediate
Demonstrated experience with Problem solving.
CommunicationIntermediate
Demonstrated experience with Communication.
Multi-taskingIntermediate
Demonstrated experience with Multi-tasking.
Education
High School Diploma
Instituto de Educación Media Superior ̈Plantel Otilio Montaño ̈ Tlalpan II
Completed June 2016
Teacher's Diploma
Anglo educativo Centro de Idiomas
Completed November 2017
Bachelor's Degree in Psychology
Universidad Tecnologico de Mexico
Completed Abril 2025
Languages
enNative
Experience
Quality Analyst for Customer Service
Qualfon
July 2019 - May 2025
Assist customers who needed roadside assistance including services like towing, jumpstart, fuel delivery, or lockout., Listen to two calls a week for each agent and grade their calls., Provide coaching if needed., Conduct calibration meetings with the client to discuss areas of opportunity.
English Teacher for Primary and Secondary School
December 2017 - June 2018
Teach English subject classes to children in second and fourth grade of primary school., Prepare secondary school students for an English test required for high school enrollment.
Skills
Bilingual (Spanish and English)Active listeningProblem solvingCommunicationMulti-tasking
Published on CazVid - May 17, 2026