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Emilys
Call Center Agent with versatile customer service and administrative skills
Contacto
Medellín, Antioquia, Colombia
Disponible en CazVid
Competencias
Customer ServiceIntermediate
Provided support and follow-up in call center environments, ensuring client satisfaction.
Administrative TasksIntermediate
Handled agenda management, document review, and file control responsibilities.
Social Media ManagementBeginner
Managed social media accounts, developing basic skills in digital communication.
Educación
Bachiller
IE Ambientalista
Idiomas
Ingléssemibilingüe
Resumen
Experienced call center agent skilled in agenda management, document review, file control, and social media handling, with a focus on delivering quality support and organizational assistance.
Logros Clave
- Managed agenda follow-up and document review at Atlantic BPO and Servicontacto.
- Ensured proper document adequacy checks and organized file control processes.
- Gained experience handling social media management, indicating broad communication skills.
Experiencia
Agente de Call Center
Atlantic BPO
28 de abril de 2022 - 15 de junio de 2023
Seguimiento de Agenda, Revisión de Idoneidad de documentos, Control de archivo
Call Center
Servicontacto
Seguimiento de Agenda, Revisión de Idoneidad de documentos, Control de archivo
Habilidades
Customer ServiceAdministrative TasksSocial Media Management
Publicado en CazVid - 3 jul 2025