This is my profileContact via CazVidEmilys
Call Center Agent with versatile customer service and administrative skills
Contact
Medellín, Antioquia, Colombia
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided support and follow-up in call center environments, ensuring client satisfaction.
Administrative TasksIntermediate
Handled agenda management, document review, and file control responsibilities.
Social Media ManagementBeginner
Managed social media accounts, developing basic skills in digital communication.
Education
Bachiller
IE Ambientalista
Languages
Ingléssemibilingüe
Summary
Experienced call center agent skilled in agenda management, document review, file control, and social media handling, with a focus on delivering quality support and organizational assistance.
Key Achievements
- Managed agenda follow-up and document review at Atlantic BPO and Servicontacto.
- Ensured proper document adequacy checks and organized file control processes.
- Gained experience handling social media management, indicating broad communication skills.
Experience
Agente de Call Center
Atlantic BPO
28 de abril de 2022 - 15 de junio de 2023
Seguimiento de Agenda, Revisión de Idoneidad de documentos, Control de archivo
Call Center
Servicontacto
Seguimiento de Agenda, Revisión de Idoneidad de documentos, Control de archivo
Skills
Customer ServiceAdministrative TasksSocial Media Management
Published on CazVid - Jul 3, 2025