Profesional con experiencia en atención al cliente, caja, reclutamiento y administración, orientado a optimizar procesos y relaciones laborales.
Experiencia en mantener relaciones sólidas con clientes y resolver problemas eficientemente.
Habilidad en diseñar estrategias de reclutamiento, realizar entrevistas y filtrar candidatos.
Capacidad para organizar agendas, planificar reuniones y manejar solicitudes administrativas.
Competente en organización de citas, toma de minutos y gestión de bases de datos.
Caribe Express
Organizing workflow and ensuring that employees understand their duties or delegated tasks., Monitoring employee productivity and providing constructive feedback and coaching.
Don Tato Restaurant
Serves customers by completing account transactions., Sells cashier's checks, traveler's checks, and series e bonds.
Boost Mobile
Maintaining solid customer relationships by handling questions and concerns with speed and professionalism., Resolving customer complaints, managing database records, drafting status reports on customer service issues.
Banco Santa Cruz
Provides account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, and recording night and mail deposits.
High School
Graduate
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Conocimientos en software de oficina, bases de datos, Java y Big Data aplicado a tareas administrativas y de análisis.
Alorica
Designing and implementing the overall recruiting strategy., Sourcing and attracting candidates by using databases, social media., Conducting interviews and filtering candidates for open positions.
PBSC Company
Handling administrative requests and queries from senior managers., Organizing and scheduling appointments with admin software., Planning meetings and taking detailed minutes.
