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Enjel
Profesional con experiencia en atención al cliente y reclutamiento
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Competencies
Experiencia en mantener relaciones sólidas con clientes y resolver problemas eficientemente.
Habilidad en diseñar estrategias de reclutamiento, realizar entrevistas y filtrar candidatos.
Capacidad para organizar agendas, planificar reuniones y manejar solicitudes administrativas.
Competente en organización de citas, toma de minutos y gestión de bases de datos.
Conocimientos en software de oficina, bases de datos, Java y Big Data aplicado a tareas administrativas y de análisis.
Education
Languages
Summary
Profesional con experiencia en atención al cliente, caja, reclutamiento y administración, orientado a optimizar procesos y relaciones laborales.
Key Achievements
- Desarrolló estrategias de reclutamiento y gestión de candidatos utilizando bases de datos y redes sociales.
- Implementó procedimientos para mejorar la organización de tareas en roles de caja y atención al cliente.
- Coordino y planifico reuniones y agendas para ejecutivos y equipos diversos.
Experience
Cashier
Organizing workflow and ensuring that employees understand their duties or delegated tasks., Monitoring employee productivity and providing constructive feedback and coaching.
Cashier
Serves customers by completing account transactions., Sells cashier's checks, traveler's checks, and series e bonds.
Customer Service
Maintaining solid customer relationships by handling questions and concerns with speed and professionalism., Resolving customer complaints, managing database records, drafting status reports on customer service issues.
Cashier
Provides account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, and recording night and mail deposits.
Junior Recruiter
Designing and implementing the overall recruiting strategy., Sourcing and attracting candidates by using databases, social media., Conducting interviews and filtering candidates for open positions.
Administrative Assistant
Handling administrative requests and queries from senior managers., Organizing and scheduling appointments with admin software., Planning meetings and taking detailed minutes.