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Erika
Data Analyst with 4 years of experience in financial services
Contacto
Competencias
Performed comprehensive data analysis to support decision-making processes in finance.
Queryed and managed large datasets to retrieve and manipulate information effectively.
Utilized advanced Excel functions for data cleaning, visualization, and reporting.
Created dashboards and reports using visualization tools to communicate insights.
Educacion
Resumen
Experienced data analyst specializing in financial data analysis and reporting.
Logros Clave
- Developed and maintained dashboards to track key financial metrics, enhancing reporting efficiency.
- Automated data collection and processing workflows, reducing manual effort by 30%.
- Collaborated with cross-functional teams to improve data accuracy and completeness.
Experiencia
Logistics Coordinator
Managed end-to-end logistics operations from pickup to delivery, Coordinated shipping processes using TMS (Transportation Management System), Provided continuous support to ensure timely and accurate shipments
Customer Service Representative
Assisted English-speaking customers from the US and Europe, Handled product inquiries, complaints, returns, and order processing, Maintained high customer satisfaction in a fast-paced environment
Freelance Virtual Support
Managed client accounts and handled virtual sales support, Generated leads, followed up on prospects, and improved customer communication, Supported internal teams with documentation and coordination
Sales Executive
Conducted cold calls, managed sales pipelines, and tracked goals, Handled administrative support for sales events and databases