Este es mi perfilContactar vía CazVidEste perfil está escrito en inglés
Esteban
Customer Support & Market Research Specialist with Multilingual Skills
Contacto
Competencias
Proficient in multiple languages including Spanish, English, German, and Croatian, with experience in customer support and simultaneous interpretation.
Experienced in conducting and leading market research, customer support, and hotel research to inform business strategies.
Skilled in SEO, social media, content creation, and digital marketing strategies tailored to target markets.
Proficient with Adobe Creative Suite, Microsoft Office, video/photo editing, and business tracking tools.
Capable of event planning, data analysis, cost tracking, and supporting team collaboration.
Educación
Idiomas
Resumen
Experienced in providing multilingual customer support, conducting market research, and supporting digital marketing efforts with a strong emphasis on communication skills and technical proficiency.
Logros Clave
- Supported multilingual customer service at SAPAS.p.A and Booking.com, handling diverse client needs.
- Conducted comprehensive market research and lead research for SAPAS.p.A, contributing to strategic insights.
- Provided translation and UX support as a consultant, enhancing hotel research and complaint handling processes.
Experiencia
Customer support & market research (Multilanguage – Spanish & English)
Market research, lead research, customer support
Customer service specialist (multilanguage – german & english)
Consultant multilanguage (multilanguage – german & english)
Customer support, translation, UX, hotel research, complaint handling
Marketer and organisator (honorary position)
Museum tours, Customer support, Museum experience managing, Building and displaying on train scale models
Studio Assistant
Secretary position, invoices handling, cost tracking, provider verification and tracking
Contact center Agent
Package tracking and dispatching, customer support, complaint handling
Marketing Assistant and Content Manager (Spanish market)
Simultaneous interpretation (actual honorary position)
Spanish – Croatian