Dedicated project manager with extensive experience leading software projects and managing client relationships.
Oversees project lifecycle from initiation to closure, ensuring deliverables meet quality standards.
Participated in planning, development, testing, and deployment phases of software projects.
Built and maintained relationships with clients leading to repeat business and client satisfaction.
Led cross-functional teams to deliver projects successfully and fostered team development.
Comdata El Salvador
Provided customer support via chat., Assisted team members and acted as backup supervisor when needed.
Interactive Contact Center BPO
Supported communication between medical staff and patients., Ensured accuracy and professionalism in sensitive conversations.
Ria de Centro America
Handled inquiries and transactions efficiently., Maintained customer satisfaction and resolved issues effectively.
Benson Communication
Assisted clients with product inquiries and purchases., Built customer loyalty through excellent service.
Licenciatura
High School
Basic Education
Basic course
Course
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