Experienced in lead generation, client relationship management, and social media content creation with a proven ability to support business growth.
Applied lead generation techniques to create qualified prospects for sales and marketing efforts.
Handled detailed CRM records to facilitate high-quality follow-up and customer tracking.
Provided customer support both in inbound calls and in-store interactions to enhance client satisfaction.
Created and managed social media content to engage clients and boost brand presence.
Live Marketing Solutions
Promoted access to home equity programs by making outbound calls, Generated qualified leads for advisors, Handled inbound calls and provided accurate information about products and policies, Maintained detailed CRM records for high-quality follow-up, Balanced adherence to scripts with personalized...
SAM – Cleaning and Maintenance Services
Oversaw operational follow-ups, Maintained strong relationships with clients and suppliers, Managed the company’s portfolio, Identified new business opportunities
Wisdom SRL
Provided customer service at the store, Managed the client portfolio, Conducted regular visits to gather feedback and improve service, Created and managed content on social media platforms
Certificate
Bachelor’s Degree
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Identified new business opportunities through operational oversight and client relationship management.