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Felipe

Senior Executive Support and Operations Coordinator

Video currículum

Operations & Management / Efficiency through strategic Leathership
An extensive career in customer service interpersonal relationships, training and professional studies in management and operations. Dedicated and detail-oriented Business Management with over ten years of experience in providing exceptional...

Contacto

Bogotá, Bogota D.C., Colombia
Abierto a remoto
Disponible en CazVid
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Competencias

Customer ServiceExpert

Provided exceptional customer service, resolving inquiries and exceeding client expectations.

Event Planning & CoordinationAdvanced

Managed corporate events, coordinating logistics, vendors, and execution to ensure success.

Travel & Logistics ManagementAdvanced

Arranged complex travel plans for executives and VIP clients, ensuring stress-free experiences.

Relationship BuildingAdvanced

Developed and maintained strong relationships with clients, vendors, and stakeholders.

Time ManagementAdvanced

Efficiently managed calendars and schedules for executives and events.

Educación

Professional degree
Universidad Pedagógica y Tecnológica de Colombia
Completed 11/2014

Idiomas

SpanishNative

Resumen

Dedicated professional with over ten years of experience in customer service, event planning, and administrative support within the hospitality industry, focused on enhancing client experiences and operational efficiency.

Logros Clave

  • Planned and executed corporate events, ensuring seamless logistics and guest satisfaction.
  • Managed executive travel arrangements, coordinating complex itineraries for high-profile clients.
  • Developed personalized client experiences and maintained relationships with key stakeholders.

Experiencia

Corporate Concierge

Hilton Hotels & Resorts
03/2019 - Present

Planned and executed corporate events and meetings, coordinating logistics, vendors, and schedules for seamless execution., Managed executive travel arrangements, including booking flights, hotels, and transportation, ensuring a smooth and stress-free experience., Provided personalized and...

Front Desk Agent

Sheraton Hotels
October 2015 - December 2017

Greeted and assisted guests upon arrival in a friendly and professional manner, providing information about hotel amenities and services., Managed check-in and check-out processes efficiently, ensuring accurate billing and room assignments., Responded promptly to guest inquiries and requests,...

Habilidades

Customer ServiceEvent Planning & CoordinationTravel & Logistics ManagementRelationship BuildingTime Management
Publicado en CazVid - 17 may 2026
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