Dedicated customer service professional with over 4 years of experience in financial and tech sectors. Proven ability to resolve conflicts, support clients across multiple channels, and improve customer satisfaction. Adept at CRM management and fast learner, committed to delivering exceptional service.
Delivering high-quality support through active listening and conflict resolution to ensure customer satisfaction.
Effectively resolving customer issues and complaints, maintaining positive relationships and loyalty.
Proficient in managing support across various channels, including phone, email, and chat.
Skilled in utilizing CRM tools to track customer interactions and improve service efficiency.
Athena Bitcoin
Rajson Bookkeeping & Tax Services
TELUS International
Teleperformance
Foundever
High School
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