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Bilingual Interpreter with 4+ years in customer service and technical support
Applied customer service skills in call centers and technical support roles, ensuring client satisfaction.
Facilitated clear and effective communication in English and French in healthcare, logistics, and customer support contexts.
Utilized Microsoft Office, basic database, and Linux/Unix administration knowledge in various role contexts.
Collaborated effectively within team environments to achieve operational goals in multiple roles.
Managed and entered data accurately, creating tickets and tracking shipments in logistics and support environments.
Experienced in providing customer and technical support across healthcare, logistics, and telecommunications sectors, with proficiency in English and French.
Become the communication between patients and doctors.
Tracking loads in the US.
Create tickets and copy information.
Billing customer service and technical support.