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F

Francisco

Bilingual Interpreter with 4+ years in customer service and technical support

Contacto

Guadalajara, Jalisco, Mexico
Disponible en CazVid
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Competencias

Customer ServiceAdvanced

Applied customer service skills in call centers and technical support roles, ensuring client satisfaction.

Bilingual CommunicationAdvanced

Facilitated clear and effective communication in English and French in healthcare, logistics, and customer support contexts.

Technical SkillsIntermediate

Utilized Microsoft Office, basic database, and Linux/Unix administration knowledge in various role contexts.

Teamwork and ObjectivesAdvanced

Collaborated effectively within team environments to achieve operational goals in multiple roles.

Data ManagementIntermediate

Managed and entered data accurately, creating tickets and tracking shipments in logistics and support environments.

Educación

Bachelor’s degree
UTEL
Completed Current
High School
UNIVERSIDAD DE GUADALAJARA – PREPARATORIA NO. 9
Completed 2018
Robotics course
CINVESTAV Guadalajara/Netica Robotics
Completed 2015

Idiomas

EnglishAdvanced
FrenchMedium

Resumen

Experienced in providing customer and technical support across healthcare, logistics, and telecommunications sectors, with proficiency in English and French.

Logros Clave

  • Provided bilingual communication support between patients and healthcare providers at LanguageLine Solutions.
  • Tracked and managed load shipments across the US, ensuring timely delivery at Rapido Solutions Group.
  • Handled data entry operations, creating tickets and managing information flow at ProProfit.

Experiencia

Bilingual interpreter

LanguageLine Solutions
2024

Become the communication between patients and doctors.

Track and Trace

Rapido Solutions Group
2020 - 2023

Tracking loads in the US.

Data entry

ProProfit
2020 - 2020

Create tickets and copy information.

Agent Bilingual

Hispanic Teleservices de Guadalajara S.A. de C.V
2016 - 2018

Billing customer service and technical support.

Habilidades

Customer ServiceBilingual CommunicationTechnical SkillsTeamwork and ObjectivesData Management
Publicado en CazVid - 3 jul 2025
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