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Bilingual Interpreter with 4+ years in customer service and technical support
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Competencies
Applied customer service skills in call centers and technical support roles, ensuring client satisfaction.
Facilitated clear and effective communication in English and French in healthcare, logistics, and customer support contexts.
Utilized Microsoft Office, basic database, and Linux/Unix administration knowledge in various role contexts.
Collaborated effectively within team environments to achieve operational goals in multiple roles.
Managed and entered data accurately, creating tickets and tracking shipments in logistics and support environments.
Education
Languages
Summary
Experienced in providing customer and technical support across healthcare, logistics, and telecommunications sectors, with proficiency in English and French.
Key Achievements
- Provided bilingual communication support between patients and healthcare providers at LanguageLine Solutions.
- Tracked and managed load shipments across the US, ensuring timely delivery at Rapido Solutions Group.
- Handled data entry operations, creating tickets and managing information flow at ProProfit.
Experience
Bilingual interpreter
Become the communication between patients and doctors.
Track and Trace
Tracking loads in the US.
Data entry
Create tickets and copy information.
Agent Bilingual
Billing customer service and technical support.