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Franklin - Customer Service & Data Analyst with 3+ years experience in client support and data interpretation

La Lima, Cortés Department, Hondurasen
Performed customer issue resolution and support at Startek
Analyzed data to extract insights for companies as a Data Analyst at Levanter
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Resumen

Experienced Customer Service representative, Data Analyst, and Interpreter with a robust background in client support, data insights, and language translation. Skilled in effective communication, problem-solving, and language services. Committed to delivering quality support and analysis.

Video Resume

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Habilidades

Communication SkillsAdvanced

Utilized verbal communication and active listening in customer support and interpretation roles.

Data AnalysisIntermediate

Gathered and interpreted data to support business decision-making processes.

Language InterpretationAdvanced

Provided Spanish-English translation and interpretation services for over three years.

Leadership & Problem SolvingIntermediate

Applied decision-making and team motivation skills in collaborative environments.

Experiencia

Customer Service

Startek

2011 - 2012

Data Analyst

Levanter

2016 - 2018

Interpreter Agent

ICC

2021 - 2024

Educacion

Instituto Guadalupano

Completed 2006

Universidad de San Pedro Sula

Administrative Computing

Infop

2021

Universidad Tecnológica de Honduras

Completed 2024
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