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Franklin

Customer Service & Data Analyst with 3+ years experience in client support and data interpretation

Video resume

Introduction
Describing my jobs experience

Contacto

La Lima, Cortés Department, Honduras
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Competencias

Communication SkillsAdvanced

Utilized verbal communication and active listening in customer support and interpretation roles.

Data AnalysisIntermediate

Gathered and interpreted data to support business decision-making processes.

Language InterpretationAdvanced

Provided Spanish-English translation and interpretation services for over three years.

Leadership & Problem SolvingIntermediate

Applied decision-making and team motivation skills in collaborative environments.

Educacion

Instituto Guadalupano
Completed 2006
Administrative Computing
Universidad de San Pedro Sula
Infop
2021
Universidad Tecnológica de Honduras
Completed 2024

Resumen

Experienced Customer Service representative, Data Analyst, and Interpreter with a robust background in client support, data insights, and language translation. Skilled in effective communication, problem-solving, and language services. Committed to delivering quality support and analysis.

Logros Clave

  • Performed customer issue resolution and support at Startek
  • Analyzed data to extract insights for companies as a Data Analyst at Levanter
  • Provided language interpretation between English and Spanish for over three years

Experiencia

Customer Service

Startek
2011 - 2012

Data Analyst

Levanter
2016 - 2018

Interpreter Agent

ICC
2021 - 2024

Habilidades

Communication SkillsData AnalysisLanguage InterpretationLeadership & Problem Solving
Publicado en CazVid - 3 jul 2025
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