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Franklin
Customer Service & Data Analyst with 3+ years experience in client support and data interpretation
Video resume
Introduction
Describing my jobs experience
Contact
La Lima, Cortés Department, Honduras
Open to remote
Available on CazVid
Competencies
Communication SkillsAdvanced
Utilized verbal communication and active listening in customer support and interpretation roles.
Data AnalysisIntermediate
Gathered and interpreted data to support business decision-making processes.
Language InterpretationAdvanced
Provided Spanish-English translation and interpretation services for over three years.
Leadership & Problem SolvingIntermediate
Applied decision-making and team motivation skills in collaborative environments.
Education
Instituto Guadalupano
Completed 2006
Administrative Computing
Universidad de San Pedro Sula
Infop
2021
Universidad Tecnológica de Honduras
Completed 2024
Summary
Experienced Customer Service representative, Data Analyst, and Interpreter with a robust background in client support, data insights, and language translation. Skilled in effective communication, problem-solving, and language services. Committed to delivering quality support and analysis.
Key Achievements
- Performed customer issue resolution and support at Startek
- Analyzed data to extract insights for companies as a Data Analyst at Levanter
- Provided language interpretation between English and Spanish for over three years
Experience
Customer Service
Startek
2011 - 2012
Data Analyst
Levanter
2016 - 2018
Interpreter Agent
ICC
2021 - 2024
Skills
Communication SkillsData AnalysisLanguage InterpretationLeadership & Problem Solving
Published on CazVid - Jul 3, 2025