Franklin - Customer Service & Data Analyst with 3+ years experience in client support and data interpretation
La Lima, Cortés Department, Hondurasen
Performed customer issue resolution and support at Startek
Analyzed data to extract insights for companies as a Data Analyst at Levanter
Published on CazVidVideo interview available
Summary
Experienced Customer Service representative, Data Analyst, and Interpreter with a robust background in client support, data insights, and language translation. Skilled in effective communication, problem-solving, and language services. Committed to delivering quality support and analysis.
Video Resume
Key Achievements
- Provided language interpretation between English and Spanish for over three years
Skills
Communication SkillsAdvanced
Utilized verbal communication and active listening in customer support and interpretation roles.
Data AnalysisIntermediate
Gathered and interpreted data to support business decision-making processes.
Language InterpretationAdvanced
Provided Spanish-English translation and interpretation services for over three years.
Leadership & Problem SolvingIntermediate
Applied decision-making and team motivation skills in collaborative environments.
Experience
Customer Service
Startek
Data Analyst
Levanter
Interpreter Agent
ICC
Education
Instituto Guadalupano
Universidad de San Pedro Sula
Administrative Computing