Gabriel - Data Analyst with 3 years of experience in retail and finance

Performed comprehensive data analysis to support decision-making in retail and finance sectors.

Write, optimize, and maintain complex SQL queries for data extraction and reporting.

Created dashboards and reports using Power BI and Tableau to communicate insights effectively.

Managed data analysis projects, coordinating tasks and deliverables within deadlines.

Efficiently manage orders for companies such as FedEx, UPS, USPS, and Amazon., Perform tasks as an expert in the logistics sector., Pack, scan, and select products efficiently., Ensure optimization and accuracy of order preparation times.

Perform customer service representative duties., Record call results and customer information., Contact potential customers by phone to offer service., Contact customers with late payments to remind them of their obligations., Negotiate payment plans and establish debt settlement agreements., Document interactions and the status of collection accounts., Follow company collection procedures., Listen to customer concerns and provide effective solutions., Train, motivate, and orient new team members., Prepare reports on team performance.