This is my profileContact via CazVidGabriel
Data Analyst with 3 years of experience in retail and finance
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Competencies
Performed comprehensive data analysis to support decision-making in retail and finance sectors.
Write, optimize, and maintain complex SQL queries for data extraction and reporting.
Created dashboards and reports using Power BI and Tableau to communicate insights effectively.
Managed data analysis projects, coordinating tasks and deliverables within deadlines.
Utilized advanced Excel functions for data cleaning, analysis, and reporting.
Education
Summary
Detail-oriented data analyst with over 3 years of experience in transforming data into actionable insights across retail and finance industries.
Key Achievements
- Developed multiple dashboards enhancing data visibility for business units.
- Automated data collection processes, reducing reporting time by 30%.
- Led a team of 4 analysts in executing quarterly data analysis projects.
Experience
Warehouse associate
Efficiently manage orders for companies such as FedEx, UPS, USPS, and Amazon., Perform tasks as an expert in the logistics sector., Pack, scan, and select products efficiently., Ensure optimization and accuracy of order preparation times.
Telemarketing / Collector & Customer service call center / Team leader
Perform customer service representative duties., Record call results and customer information., Contact potential customers by phone to offer service., Contact customers with late payments to remind them of their obligations., Negotiate payment plans and establish debt settlement agreements., Document interactions and the status of collection accounts., Follow company collection procedures., Listen to customer concerns and provide effective solutions., Train, motivate, and orient new team members., Prepare reports on team performance.