Gonzalo - Medical and Customer Service Interpreter with Nearly 5 Years Experience

Performed over-the-phone and video medical interpretation for healthcare providers and patients.

Interpreted in banking, management, finance, police, and medical fields, demonstrating industry knowledge.

Handled office tasks, maintained documentation, and recommended process improvements at Catholic University.

Provided interpretation services in customer support environments, ensuring clear communication.

Perform over the phone medical and business interpretation from spanish to english and viceversa., Obtained rank of SENIOR INTERPRETER upon completing 2234 hours of over the phone interpretation in diverse industries., Obtained mention of GOLD CLASS INTERPRETER for overall outstanding performance.

Attended training programmes to improve professional knowledge and interpretation skills, Perform over the phone interpretation in spanish and english., Demonstrated knowledge of industry-specific terminology and protocol for banking, management, finance, police and medical industry.

Worked in the departments of General Admissions, Maintenance and Infrastructure., Maintained office files in both electronic and hard copies., Recommended changes needed to university processes to boost efficiency., Negotiated with vendors and contractors to achieve quality service and best value...