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Gonzalo
Medical and Customer Service Interpreter with Nearly 5 Years Experience
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Competencies
Performed over-the-phone and video medical interpretation for healthcare providers and patients.
Interpreted in banking, management, finance, police, and medical fields, demonstrating industry knowledge.
Handled office tasks, maintained documentation, and recommended process improvements at Catholic University.
Provided interpretation services in customer support environments, ensuring clear communication.
Utilized SAP and Microsoft Office tools for interpreting and administrative tasks.
Education
Languages
Summary
Bilingual interpreter with nearly five years of experience in medical and business interpretation, recognized for outstanding performance and industry knowledge. Skilled in phone and video interpretation, with proficiency in multiple technical tools and office management.
Key Achievements
- Promoted to Senior Interpreter after completing 2,234 hours of interpretation across diverse industries.
- Achieved recognition as Gold Class Interpreter for outstanding overall performance.
- Demonstrated proficiency in medical and business interpretation via phone and video platforms.
Experience
Medical Service Interpreter
Perform over the phone medical and business interpretation from spanish to english and viceversa., Obtained rank of SENIOR INTERPRETER upon completing 2234 hours of over the phone interpretation in diverse industries., Obtained mention of GOLD CLASS INTERPRETER for overall outstanding performance.
Customer Service Interpreter
Attended training programmes to improve professional knowledge and interpretation skills, Perform over the phone interpretation in spanish and english., Demonstrated knowledge of industry-specific terminology and protocol for banking, management, finance, police and medical industry.
Administrative office assistant
Worked in the departments of General Admissions, Maintenance and Infrastructure., Maintained office files in both electronic and hard copies., Recommended changes needed to university processes to boost efficiency., Negotiated with vendors and contractors to achieve quality service and best value...