Gretchen - Data Analyst with 5 years of experience in market research and analytics

San José, San José, Costa Ricaen

Led data collection and analysis projects that supported key business decisions.

Developed dashboards and visualizations to improve reporting efficiency.

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Resumen

Experienced data analyst specializing in market research, data visualization, and reporting.

Logros Clave

Progressed from junior analyst to senior data analyst through skill development and increased responsibilities.

Habilidades

Data AnalysisAdvanced

Utilized statistical tools and techniques to interpret complex datasets for strategic insights.

Data VisualizationIntermediate

Created dashboards and visual reports to communicate analysis results effectively.

SQLIntermediate

Designed and implemented queries to extract, manipulate, and analyze database information.

Market ResearchAdvanced

Conducted research to gather market intelligence to support business strategies.

Microsoft ExcelExpert

Experiencia

Customer Service Representative

Concentrix Costa Rica

Octubre 2024 - Septiembre 2024

Atención a pacientes en temas relacionados con seguros médicos., Revisión y actualización de expedientes médicos., Programación de citas médicas., Verificación del estado del seguro., Servicio al cliente bilingüe (español e inglés)., Uso de herramientas digitales y plataformas de gestión.