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Hamad
Customer Service & Sales Specialist with 8 months experience
Video resume
Bilingual Admin
Main salesman and dispatcher for a cleaning company in Chicago, carrying out roles a customer service and business relations representative, workflow optimizer and executive assistant. My main achievements at this position are slashing work load by over 60%, while increasing sales by a significant 27% and revenue by 10%, all by optimizing procedures and sales strategies, all while increasing customer satisfaction and retention via excellent customer care and being responsive.
Contacto
Bogota, Bogota D.C., Colombia
Abierto a remoto
Disponible en CazVid
Competencias
Customer ServiceAdvanced
Provided responsive customer care to improve satisfaction and retention.
Sales & Business RelationsIntermediate
Managed sales efforts and maintained business relationships in a competitive environment.
Workflow OptimizationIntermediate
Identified and implemented procedures to reduce workload and increase efficiency.
CommunicationAdvanced
Conducted effective interactions with clients and team members to support business goals.
Resumen
Professional with 8 months of experience in customer service, sales, and workflow optimization within the service industry, dedicated to enhancing operational efficiency and customer satisfaction.
Logros Clave
- Reduced workload by over 60% through process optimization
- Increased sales by 27% and revenue by 10% via improved strategies
- Enhanced customer satisfaction and retention through excellent service
Habilidades
Customer ServiceSales & Business RelationsWorkflow OptimizationCommunication
Publicado en CazVid - 3 jul 2025