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Hamad
Customer Service & Sales Specialist with 8 months experience
Video resume
Bilingual Admin
Main salesman and dispatcher for a cleaning company in Chicago, carrying out roles a customer service and business relations representative, workflow optimizer and executive assistant. My main achievements at this position are slashing work load by over 60%, while increasing sales by a significant 27% and revenue by 10%, all by optimizing procedures and sales strategies, all while increasing customer satisfaction and retention via excellent customer care and being responsive.
Contact
Bogota, Bogota D.C., Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided responsive customer care to improve satisfaction and retention.
Sales & Business RelationsIntermediate
Managed sales efforts and maintained business relationships in a competitive environment.
Workflow OptimizationIntermediate
Identified and implemented procedures to reduce workload and increase efficiency.
CommunicationAdvanced
Conducted effective interactions with clients and team members to support business goals.
Summary
Professional with 8 months of experience in customer service, sales, and workflow optimization within the service industry, dedicated to enhancing operational efficiency and customer satisfaction.
Key Achievements
- Reduced workload by over 60% through process optimization
- Increased sales by 27% and revenue by 10% via improved strategies
- Enhanced customer satisfaction and retention through excellent service
Skills
Customer ServiceSales & Business RelationsWorkflow OptimizationCommunication
Published on CazVid - Jul 3, 2025