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Henrry

Customer Service and Sales Manager with 10+ years in Electronics/Logistics

Video resume

Remote Dispatch
30 seconds Video of my selft

Contacto

Guatemala City, Guatemala, Guatemala
Disponible en CazVid
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Competencias

Customer ServiceAdvanced

Provided customer support in various roles, enhancing satisfaction and retention.

Team LeadershipAdvanced

Supervised and managed teams up to 15 members, leading operational improvements.

Purchasing & LogisticsIntermediate

Handled local and international procurement, coordinating supply chain activities.

Software ProficiencyAdvanced

Experienced with Microsoft Office Suite, utilized for reporting, communication, and operational management.

Bilingual CommunicationExpert

Fluent in English and Spanish, facilitating effective communication in multicultural environments.

Educacion

Industrial Engineering
Universidad Mariano Gálvez de Guatemala
Completed 2024-12-31
High School Diploma
Sacred Heart College
Completed 1996-12-31

Idiomas

Inglesfluent in conversation and writing
Spanishfluent in conversation and writing

Resumen

Experienced in customer service, sales, team supervision, and procurement, with a proven ability to optimize operations and enhance customer satisfaction.

Logros Clave

  • Led teams of over 15 members to optimize operations and improve customer satisfaction.
  • Managed local and international purchasing processes, ensuring timely acquisition of goods.
  • Progressed through roles from Customer Service Representative to Sales Manager, demonstrating versatility across customer service and sales functions.

Experiencia

Collection Department

Microelectrónica, S.A
1999-01-01 - 1999-08-31

Administrative Assistant

Microelectrónica, S.A
1999-08-01 - 2002-12-31

In charge of local purchases

Purchasing Department

Microelectrónica, S.A
2002-01-01 - 2003-09-30

Purchasing Department

Microelectrónica, S.A
2003-09-01 - 2003-12-31

In charge of local and International Purchases

Purchase, Logistics and Importation Department

Microelectrónica, S.A
2004-01-01 - 2005-05-31

Sales Executive

Microelectrónica, S.A
2005-05-01 - 2006-04-30

Sales Manager

TOOLSYSTEM, S.A
2006-05-01 - 2008-03-31

Sales Oracle General Business Manager

Microelectrónica, S.A
2008-04-01 - 2009-10-31

Customer Service Representative

24/7 Customer
2009-10-01 - 2014-05-31

Probation period for Assistant Supervisor

24/7 Customer
2014-05-01 - 2014-07-31

Habilidades

Customer ServiceTeam LeadershipPurchasing & LogisticsSoftware ProficiencyBilingual Communication
Publicado en CazVid - 17 may 2026
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