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Henrry
Customer Service and Sales Manager with 10+ years in Electronics/Logistics
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Competencies
Provided customer support in various roles, enhancing satisfaction and retention.
Supervised and managed teams up to 15 members, leading operational improvements.
Handled local and international procurement, coordinating supply chain activities.
Experienced with Microsoft Office Suite, utilized for reporting, communication, and operational management.
Fluent in English and Spanish, facilitating effective communication in multicultural environments.
Education
Languages
Summary
Experienced in customer service, sales, team supervision, and procurement, with a proven ability to optimize operations and enhance customer satisfaction.
Key Achievements
- Led teams of over 15 members to optimize operations and improve customer satisfaction.
- Managed local and international purchasing processes, ensuring timely acquisition of goods.
- Progressed through roles from Customer Service Representative to Sales Manager, demonstrating versatility across customer service and sales functions.
Experience
Collection Department
Administrative Assistant
In charge of local purchases
Purchasing Department
Purchasing Department
In charge of local and International Purchases