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English Teacher with diverse pedagogical and customer service experience
Designed and delivered English curricula for students and language learners
Handled customer issues related to payments, services, and installations in call center environments
Engaged prospects and scheduled appointments to support sales team efforts
Applied technical English and communicative grammar teaching techniques to enhance learning
Experienced in teaching English and delivering customer support and sales development in bilingual and call center settings, with a focus on pedagogical excellence and client engagement.
Teaching English language to 9th, 10th and 11th grades, Involved new pedagogical concepts to enhance learning, Preparation for national exams (ICFES) and TOEFL JUNIOR
Engaging with potential clients through outbound calls, Scheduling appointments and transferring qualified leads to the sales team, Providing excellent customer service
Teaching English as a second language
Solving customer issues with payments, installations, and services
Solving customer issues with payments, installations, and services
Executing the curriculum for bilingual education in primary school grades