Dedicated professional with extensive experience in regenerative agriculture, data analysis, and customer service, complemented by software development skills.
Applied soil conservation practices and soil analysis techniques to organic farming.
Utilized pivot tables and data visualization for data analysis and decision support.
Performed data analysis using R and Excel for agricultural and operational insights.
Applied AI concepts to develop or enhance technical solutions within agricultural contexts.
Núcleo Sabana (Galope Solutions)
Managed reception, concierge, and event hosting in premium commercial/residential towers., Oversaw parking access control for Núcleo Gastro gourmet market.
Agricultural Extension Agency (AEA-MAG)
Led inclusive and social agriculture workshops with the autism support group Fundación Yo Sí Puedo (Escazú), in partnership with MAG and COOPASAE.
Amazon.es
Resolved daily tickets via chat, voice, and email (English & Spanish).
GSK and Pequeño Mundo and Siman
Bachelor’s Degree
Technical Diploma
High School Diploma
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Provided premium customer service across various channels including chat, voice, and email.
Clínica Hospital Metropolitano & Dirección General de Migración y Extranjería
Developed modules in VB.NET for appointment and passport management systems.
