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Isaac

Regenerative Organic Agriculture Specialist with 5+ years of technical expertise

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San José, San José, Costa Rica
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Competencies

Regenerative organic agricultureAdvanced

Applied soil conservation practices and soil analysis techniques to organic farming.

Advanced ExcelAdvanced

Utilized pivot tables and data visualization for data analysis and decision support.

Statistical analysisIntermediate

Performed data analysis using R and Excel for agricultural and operational insights.

Artificial IntelligenceIntermediate

Applied AI concepts to develop or enhance technical solutions within agricultural contexts.

Customer ServiceExpert

Provided premium customer service across various channels including chat, voice, and email.

Education

Bachelor’s Degree
University of Costa Rica (UCR)
Completed 2022
Technical Diploma
Colegio Técnico Profesional de Granadilla
Completed Dec 2011
High School Diploma
Colegio Técnico Profesional de Granadilla
Completed Dec 2011

Languages

Spanishnative
EnglishB2 conversational / C1 reading & writing

Summary

Dedicated professional with extensive experience in regenerative agriculture, data analysis, and customer service, complemented by software development skills.

Key Achievements

  • Developed technical tools for farm management and soil analysis at Independent Consultant role
  • Led inclusive social agriculture workshops collaborating with notable organizations
  • Created software modules in VB.NET for appointment and passport systems during internship

Experience

Lobby & Customer Service

Núcleo Sabana (Galope Solutions)
December 2022 - February 2025

Managed reception, concierge, and event hosting in premium commercial/residential towers., Oversaw parking access control for Núcleo Gastro gourmet market.

Professional Internship

Agricultural Extension Agency (AEA-MAG)
August - December 2021

Led inclusive and social agriculture workshops with the autism support group Fundación Yo Sí Puedo (Escazú), in partnership with MAG and COOPASAE.

Customer Service Agent (Seasonal)

Amazon.es
2015 - 2020

Resolved daily tickets via chat, voice, and email (English & Spanish).

Production Line Assistant & Store Associate

GSK and Pequeño Mundo and Siman
2012 - 2013

Software Development Technician – Professional Internship

Clínica Hospital Metropolitano & Dirección General de Migración y Extranjería
2010 - 2011

Developed modules in VB.NET for appointment and passport management systems.

Skills

Regenerative organic agricultureAdvanced ExcelStatistical analysisArtificial IntelligenceCustomer Service
Published on CazVid - May 17, 2026
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