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Isabella
Customer Service & Operations Specialist with 5+ years of diverse experience
Contacto
Competencias
Handled customer inquiries, complaints, and service processes in varied environments
Managed daily operational activities including scheduling, transaction processing, and record keeping
Effectively communicated with customers and team members in English and Spanish
Collaborated within diverse teams across different roles to ensure service quality
Resolved customer issues and handled complaints, maintaining service standards
Educacion
Idiomas
Resumen
Experienced in customer service, operational management, and team collaboration across printing, hospitality, and retail sectors, fluent in English and Spanish.
Logros Clave
- Supervised customer service operations, ensuring efficient daily workflows
- Managed transactions, inventories, and account coding for printing business
- Provided customer support across multiple roles in the hospitality, retail, and printing sectors
Experiencia
Operative
screen printing, digital printing, customer service supervision in operations, payment and transaction process, accounting coding, inventories and customer service attention, Provide customer service, information gathering, processing claims and following up with services, Maintaining efficient daily operations while providing exceptional customer service, greeting and assisting customers, managing phone calls and emails, scheduling appointments, processing payments, maintaining customer records, handling complaints