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Isabella - Customer Service & Operations Specialist with 5+ years of diverse experience

Cali, Valle del Cauca Department, Colombiaen
Supervised customer service operations, ensuring efficient daily workflows
Managed transactions, inventories, and account coding for printing business
Published on CazVid

Summary

Experienced in customer service, operational management, and team collaboration across printing, hospitality, and retail sectors, fluent in English and Spanish.

Key Achievements

Skills

Customer ServiceAdvanced

Handled customer inquiries, complaints, and service processes in varied environments

Operations ManagementIntermediate

Managed daily operational activities including scheduling, transaction processing, and record keeping

Communication SkillsAdvanced

Effectively communicated with customers and team members in English and Spanish

Teamwork & CollaborationIntermediate

Collaborated within diverse teams across different roles to ensure service quality

Problem SolvingIntermediate

Resolved customer issues and handled complaints, maintaining service standards

Languages

English(C1)Spanish(Native)

Experience

Operative

IMÁGENES GRÁFICAS

screen printing, digital printing, customer service supervision in operations, payment and transaction process, accounting coding, inventories and customer service attention, Provide customer service, information gathering, processing claims and following up with services, Maintaining efficient daily operations while providing exceptional customer service, greeting and assisting customers, managing phone calls and emails, scheduling appointments, processing payments, maintaining customer records, handling complaints

Manager

GO TRAINING CAF

Customer Service Representative

TASK US

01/2023

Swimming teacher

Pacific club and on my own.

Manager / Customer Service

CARVEL FRANCHISE

01/2022 - 01/2023

Customer Service Front Desk

CHICK-FIL-A

Education

UNIVERSIDAD DEL QUINDÍO

Biology

UNIVERSIDAD DEL VALLE

program of environmental project management

Completed 1 2020

COLOMBO AMERICANO

language- English

Completed 1 2020

COLEGIO EL AMPARO

Technical Bachelor Specialty Accounting and Financ

Completed 1 2018
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