Isidro - Call Center Agent with 10 years of technical support experience

Monterrey, Nuevo León, MexicoRemotoen

Reviewed passwords, checked emails and chats, and coordinated technician dispatches.

Repaired point of sale systems via phone communication.

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Resumen

Experienced call center professional with 10 years providing technical support in a fast-paced environment, seeking remote opportunities.

Accumulated a decade of technical support experience in a call center environment.

Customer SupportAdvanced

Provided technical assistance and support via phone and online channels.

Technical TroubleshootingAdvanced

Diagnosed and resolved issues related to point of sale systems and account credentials.

Communication SkillsAdvanced

Communicated technical information clearly and effectively to customers and technicians.

Team CoordinationIntermediate

Sent technicians to client locations and coordinated technical support efforts.

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