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Isidro
Call Center Agent with 10 years of technical support experience
Video resume
Call center agent
I have been working in technical support and I'm looking for a remote-work from home.
Contact
Monterrey, Nuevo León, Mexico
Open to remote
Available on CazVid
Competencies
Customer SupportAdvanced
Provided technical assistance and support via phone and online channels.
Technical TroubleshootingAdvanced
Diagnosed and resolved issues related to point of sale systems and account credentials.
Communication SkillsAdvanced
Communicated technical information clearly and effectively to customers and technicians.
Team CoordinationIntermediate
Sent technicians to client locations and coordinated technical support efforts.
Summary
Experienced call center professional with 10 years providing technical support in a fast-paced environment, seeking remote opportunities.
Key Achievements
- Reviewed passwords, checked emails and chats, and coordinated technician dispatches.
- Repaired point of sale systems via phone communication.
- Accumulated a decade of technical support experience in a call center environment.
Skills
Customer SupportTechnical TroubleshootingCommunication SkillsTeam Coordination
Published on CazVid - Jul 3, 2025