Iskander Céspedes

Elaborate and edit translations from English to Spanish, and vice -versa using Microsoft Office software., Self-management to constantly meet strict deadlines., Review documents with great attention to detail for correct grammar and spelling., Ensure documents have the correct format using different MS Office programs.

Attend to stakeholder’s requests, which required data entry tasks in Excel sheets created by our team., Launch a new department, which included creating training materials from scratch and productivity trackers using design thinking., Effectively communicate any updates or innovation ideas to stakeholders., Review AWS data center’s equipment reports from different providers to ensure highest standards were met.

Listen and analyze various contacts to provide feedback and find improvement areas with the QA department as part of the D2 RAP Mining Program., Above average metrics delivery., Phone, chat, and email contact handling.

Check-Ins, Check-Outs, and reservation processing for guests via phone or email., Meet and fulfil guests’ interests., Housekeeping department supervision, and event assistant., Cash register checks and accounting reports.