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Ismael
Customer Service Specialist with 2+ years of experience in telecommunications and app promotion
Video resume
Contacto
Competencias
Handled customer inquiries and problem resolution effectively in call-based environments.
Managed multiple client interactions simultaneously, ensuring timely follow-up and accurate record keeping.
Provided clear and empathetic communication to understand and solve customer issues.
Experience promoting brands via app campaigns and direct outreach, supporting marketing goals.
Demonstrated patience and proactive problem-solving in customer interactions and campaign initiatives.
Resumen
Senior technician with experience supporting telecommunications and app promotion companies, skilled in customer interactions, organization, and proactive problem-solving.
Logros Clave
- Promoted for companies such as Avantel and IRL, demonstrating ability to increase brand visibility
- Proactively handled customer calls, resolving issues efficiently and enhancing customer satisfaction
- Organized and maintained client interactions, contributing to improved service delivery