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Ismael
Customer Service Specialist with 2+ years of experience in telecommunications and app promotion
Video resume
Costume service
Make and take calls for costumer service area, helping the costumer solve their situation.
Contact
Turmero, Estado Aragua, Venezuela
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Handled customer inquiries and problem resolution effectively in call-based environments.
Organizational SkillsIntermediate
Managed multiple client interactions simultaneously, ensuring timely follow-up and accurate record keeping.
CommunicationAdvanced
Provided clear and empathetic communication to understand and solve customer issues.
Promotion and MarketingIntermediate
Experience promoting brands via app campaigns and direct outreach, supporting marketing goals.
Patience and ProactivityExpert
Demonstrated patience and proactive problem-solving in customer interactions and campaign initiatives.
Summary
Senior technician with experience supporting telecommunications and app promotion companies, skilled in customer interactions, organization, and proactive problem-solving.
Key Achievements
- Promoted for companies such as Avantel and IRL, demonstrating ability to increase brand visibility
- Proactively handled customer calls, resolving issues efficiently and enhancing customer satisfaction
- Organized and maintained client interactions, contributing to improved service delivery
Skills
Customer ServiceOrganizational SkillsCommunicationPromotion and MarketingPatience and Proactivity
Published on CazVid - Jul 3, 2025