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Ivan
Customer Care & Technical Support Specialist with 9+ years of experience
Video resume
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Competencias
Provided customer support across multiple organizations, ensuring customer satisfaction and issue resolution.
Offered technical assistance, troubleshooting, and resolving product-related issues for clients.
Successfully operated in a remote environment, managing customer interactions from different locations.
Maintained clear, professional communication with clients and team members across diverse companies.
Handled multiple customer inquiries and technical support cases efficiently.
Resumen
Experienced representative with over nine years supporting customers and resolving technical issues for major corporations. Skilled at remote work and client communication.
Logros Clave
- Served as a customer service representative for well-known companies including Kodak, IBM, MCI, EDS, and General Motors.
- Gained extensive experience in technical support roles over more than nine years.
- Demonstrated ability to work remotely, maintaining service quality from Trelew, Chubut, Argentina.