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Ivan
Customer Care & Technical Support Specialist with 9+ years of experience
Video resume
Customer care representative
More than 9 years experience as a customer care AND technical support representative representative.n
Contact
Trelew, Chubut, Argentina
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided customer support across multiple organizations, ensuring customer satisfaction and issue resolution.
Technical SupportAdvanced
Offered technical assistance, troubleshooting, and resolving product-related issues for clients.
Remote WorkIntermediate
Successfully operated in a remote environment, managing customer interactions from different locations.
Communication SkillsAdvanced
Maintained clear, professional communication with clients and team members across diverse companies.
Multitasking & Time ManagementIntermediate
Handled multiple customer inquiries and technical support cases efficiently.
Summary
Experienced representative with over nine years supporting customers and resolving technical issues for major corporations. Skilled at remote work and client communication.
Key Achievements
- Served as a customer service representative for well-known companies including Kodak, IBM, MCI, EDS, and General Motors.
- Gained extensive experience in technical support roles over more than nine years.
- Demonstrated ability to work remotely, maintaining service quality from Trelew, Chubut, Argentina.
Skills
Customer ServiceTechnical SupportRemote WorkCommunication SkillsMultitasking & Time Management
Published on CazVid - Jul 3, 2025