Jacques - Customer Service Representative with 8 years of client support expertise

Delivered support and solutions to customers, ensuring satisfaction and loyalty across multiple roles.

Effectively communicated complex information to diverse audiences, including customers and medical providers.

Facilitated accurate multilingual communication in healthcare settings, bridging language gaps for LEP patients.

Utilized MS Office Suite for documentation, data entry, and reporting duties.

Educated customers on special pricing opportunities and company offerings, Assessed customer needs and upsold products and services to maximize Comcast Company